As we take the protection of your personal data very seriously, we may assure you that we treat your personal data strictly confidentially and in accordance with both the federal legal data protection regulations and this Data Protection Declaration. This Data Protection Declaration shall apply to the utilization of any of our mobile applications on any platform. By using our mobile applications, you confirm your agreement to the data protection methods as stated in this Data Protection Declaration.
The utilization of our mobile applications is usually feasible without having to enter or indicate any personal data. If during the utilization of our mobile applications any personal data such as name, address, e-mail address, or other location-related details is requested for acquisition by the system, the provision of such data will be on a voluntary basis. This data will not be forwarded to a third party unless you have explicitly agreed to such data transfer.
You can add location-related details to the acquired measurement data on a voluntary basis for subsequent simplified identification purposes. This data will be stored on the device first only and can be shared with the particular acquired measurement data subsequently, if you wish.
We may point out that data transfer in the internet (e.g. communication via e-mail) can be subject to loopholes in security. Protecting the data entirely against third-party access is not feasible. Data transfer between the mobile applications and our WaterCloud server is encrypted. An internet connection is required for the following tasks:
- Downloading any firmware update for the measurement devices;
- Storing the acquired program data (location-related details, measurement data, and user input) on the WaterCloud server;
- Interconnecting with the WaterCloud server;
- Determining the current location;
- Sending out e-mails;
- Sending out any request for support.
Our mobile applications can be used in combination with the WaterCloud server solution (www.water-cloud.de) developed by F.A.S.T. GmbH. Interconnecting with the mobile applications is always on a voluntary basis and is not imperative. If an interconnection is desired, a QR code generated by the server can be photographed. This QR code allows the configuration of the mobile applications for the data transfer with the server. The mobile applications store some of the server addresses upon successful configuration, and the server stores the manufacturer, the model, and the serial number of the mobile device.
Some mobile applications use the Google Maps mapping service through an API. This mapping service is supplied by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. If you intend to use the functions of the Google Maps mapping service, the IP address of your device needs to be stored. This information is usually transferred to a Google server located in the US and stored there. We do not have any influence on this data transfer. For further information on the handling of data, please refer to the Google data protection declaration:
Request for support:
As the user of our mobile applications you have the option to submit a request for support via e-mail to us. When you are sending a request for support to us, we will receive information on your e-mail address and also additional information on the mobile application you are using (manufacturer, operating system, hardware version, software version, and error log). This information will be used only to reply to your request for support. We will neither sell nor share this information with any third party unless we have received your prior explicit approval to do so.